I. Processing of Personal Information on our Websites and Applications

• 1. Person in Charge

  We are in charge of the processing of your personal information on our websites and applications provided by us (hereinafter referred to as the "Services").

• 2. Categories of Personal Information We Collect

  We collect the following categories of your personal information.

  • (1) Account information (e.g., ID, password);

  • (2) Name, zip code, address, age, gender, phone number, date of birth and email address;

  • (3) Photographs and SNS accounts;

  • (4) Information obtained by using cookies (e.g., browser identification information, browsing history on the websites of Services); and

  • (5) Your history of using the Services (e.g., history of browsing, purchases, searches, browsing, inquiries).

• 3. How We Collect Personal Information

  We collect your personal information in the following ways.

  Point of Collection	Sources
  Point of Collection：(1) When you use the Services	Sources：・You
  Point of Collection：(2) When you apply for account registration of BANDAI NAMCO ID.	Sources：・BANDAI NAMCO ENTERTAINMENT INC.
  Point of Collection：(3) When you make an inquiry to us	Sources：・You
  Point of Collection：(4) When you sign up for our campaigns	Sources：・You

• 4. Purposes of Processing Personal Information

  We process your personal information for the following purposes.

  Purposes	Categories of personal information as listed in Section 2
  Purposes：a. To manage your accounts for use with the Services	Categories of personal information as listed in Section 2：(1)
  Purposes：b. To deliver videos, invitation to events and information in the Services	Categories of personal information as listed in Section 2：(2)
  Purposes：c. To sell products and provide the ancillary services in the Services	Categories of personal information as listed in Section 2：(2)
  Purposes：d. To respond to your inquiry	Categories of personal information as listed in Section 2：(1) (2) (5)
  Purposes：e. To conduct surveys and use them to improve the Services and for other purposes	Categories of personal information as listed in Section 2：(5)
  Purposes：f. To carry out marketing activities such as X (previously Twitter) campaigns	Categories of personal information as listed in Section 2：(2)(3)
  Purposes：g. To protect and maintain functions of the Services	Categories of personal information as listed in Section 2：(4)
  Purposes：h. To analyze the use of the Services and improve them;	Sources：(4)
  Purposes：i. To provide behavioral advertising	Categories of personal information as listed in Section 2：(4)
  Purposes：j. To display personalized contents on the Services.	Categories of personal information as listed in Section 2：(4)
  Purposes：k. To establish, exercise or defend our legal rights	Categories of personal information as listed in Section 2：ALL
  Purposes：l. To discharge our legal obligations	Sources：ALL

• 5. Sensitive Information

  We do not usually collect your personal information which is defined as sensitive information under applicable laws. When we collect your sensitive information, we will obtain your explicit consent or take appropriate measures in accordance with applicable laws.

• 6. Children’s Privacy

  When we collect personal information about children, we will take appropriate measures such as obtaining parental consent in accordance with applicable laws.

• 7. How Long We Retain Personal Information

  We retain your personal information for as long as it is necessary for the purposes described in section 4. above or consistent with applicable laws. We will delete or anonymize your personal data when we no longer need it in accordance with applicable laws and our established procedures.

• 8. Disclosure of Personal Information to Third Parties

  As shown below, we may disclose certain categories of your personal information to third parties. In such cases, we will take appropriate measures, including obtaining your consent, in accordance with applicable laws.
  
  In addition, we may disclose your personal information to our entrusted vendors to the extent necessary to achieve the purposes described in section 4. above.
  
  We may also disclose your personal information to government authorities and other agencies to comply with legal obligations and demands.

  Purposes as listed in Section 4	Categories of Recipients
  Purposes as listed in Section 4 a. To manage your accounts for use with the Services; h. To analyze the use of the Services and to improve them; i. To provide behavioral advertising; and j. To display personalized contents on the Services.	Categories of Recipients・BANDAI NAMCO ENTERTAINMENT INC.
  Purposes as listed in Section 4b. To deliver videos, invitation to events and information in the Services.	Categories of Recipients・Businesses with whom we jointly provide the Services.
  Purposes as listed in Section 4 h. To analyze the use of the Services and to improve them; i. To provide behavioral advertising; and j. To display personalized contents on the Services.	Categories of Recipients ・Web analytics providers ・Ad-tech partners

II. Processing of Personal Information in Transactions and Business Communications with You

• 1. Person in Charge

  We are in charge of the processing of your personal information in transactions or business communications with you.

• 2. Categories of Personal Information We Collect

  We collect the following categories of your personal information;

  • (1) Name, email address, zip code, address, phone number;

  • (2) Information regarding your job and company;

  • (3) Business communications with you including business discussions and inquiries;

  • (4) Video works license of which is granted to you and records of such license or consideration; and

  • (5) Interaction with our websites, including browsing history, Internet Protocol address (IP address) and location information.

• 3. How We Collect Personal Information

  We collect your personal information in the following ways.

  Point of Collection	Sources
  Point of Collection：(1) When you are granted a license of our video works from us	Sources： ・You ・Our Group company or distributor to whom you provided your information
  Point of Collection：(2) When you use our websites	Sources： ・You
  Point of Collection：(3) When you have a business discussion or other business communication with us or our distributor	Sources：・You ・Our Group company or distributor to whom you provided your information
  Point of Collection：(4) When you register to our video works exhibitions or other events	Sources： ・You ・Our Group company or distributor to whom you provided your information

• 4. Purposes of Processing Personal Information

  We process your personal information for the following purposes.

  Purposes	Categories of personal information as listed in Section 2
  Purposes：a. To have business communications with you such as business discussions and provision of information of our video works	Categories of personal information as listed in Section 2：(1)(2)(3)
  Purposes：b. To license our video works	Categories of personal information as listed in Section 2：(1)(2)(4)
  Purposes：c. To plan, research, develop and improve our video works	Categories of personal information as listed in Section 2：(4)
  Purposes：d. To protect and maintain functions of our websites and other information systems	Categories of personal information as listed in Section 2：(5)
  Purposes：e. To establish, exercise or defend our legal rights	Categories of personal information as listed in Section 2：ALL
  Purposes：f. To discharge our legal obligations	Categories of personal information as listed in Section 2：ALL

• 5. Sensitive Information

  We do not usually collect your personal information which is defined as sensitive information under applicable laws. When we collect your sensitive information, we will obtain your explicit consent or take appropriate measures in accordance with applicable laws.

• 6. How Long We Retain Personal Information

  We retain your personal information for as long as it is necessary for the purposes described in section 4. above or consistent with applicable laws. We will delete or anonymize your personal data when we no longer need it in accordance with applicable laws and our established procedures.

• 7. Disclosure of Personal Information to Third Parties

  As shown below, we may disclose certain categories of your personal information to third parties. In such cases, we will take appropriate measures, including obtaining your consent, in accordance with applicable laws.

  Purposes as listed in Section 4	Recipients
  Purposes as listed in Section 4: a. To have business communications with you such as business discussions and provision of information of our video works b. To license our video works c. To plan, research, develop and improve our video works d. To protect and maintain functions of our websites and other information systems	Recipients: ・Our Group company or distributor ・Our vendors or service providers

  We may also disclose your personal information to government authorities and other agencies to comply with legal obligations and demands.

III. Entrustment of Processing Personal Information

IV. Cross Border Transfer of Personal Information

V. Security Measures for Personal Information

In accordance with our Personal Information Management Policy, Information Security Policy and other relevant policies, we take reasonable security measures including organizational measures and technical measures.

VI. Your Rights

You have certain rights with your personal information in accordance with applicable laws such as revocation of consent, access, correction, restriction of processing, deletion, prohibition of disclosure to third parties and objection to processing. If you make such request, we will take steps to verify the request and respond to the request in reasonable time period as set out in applicable laws. If you would like to exercise any of these rights, or if you have any inquiries about your rights, please contact us as described in paragraph VIII below.

VII. Complaint

You can lodge complaints about our way of processing your personal data with data protection supervisory authorities in accordance with applicable data protection laws.

VIII. Inquiry

In the case of any inquiry regarding this Privacy Policy, please contact us by the following methods.
[Privacy Policy Inquiry Desk]
[PrivacyPolicy@bnfw.co.jp]

IX. A mendment to this Privacy Policy

We may modify this Privacy Policy as necessary, and any such modification will be posted on this website.

X. For Residents in Japan

We provide additional information in this paragraph in accordance with the Act on the Protection of Personal Information of Japan, related regulations and guidelines (collectively referred to as “Laws” in this paragraph). If there is any conflict between this paragraph and paragraphs I. to IX., this paragraph prevails for residents in Japan.

• 1. Joint Use

  In connection with the provision of the Gundam Fan Club and Toei Special Effects Fan Club, we jointly use your personal information as below.

  Name of the Services		Gundam Fan Club	Toei Special Effects Fan Club
  Name of the ServicesCategories of Jointly Used Personal Information		Gundam Fan Club Categories described in paragraph I.2.	Toei Special Effects Fan Club Categories described in paragraph I.2.
  Name of the ServicesScope of Joint Users		Gundam Fan Club - Bandai Namco Music Live Inc. - SOTSU CO, LTD.	Toei Special Effects Fan Club - Toei Company, Ltd. - TV Asahi Corporation
  Name of the ServicesPurpose for Joint Use		Gundam Fan Club Purposes described in paragraph I.4.	Toei Special Effects Fan Club Purposes described in paragraph I.4.
  Name of the ServicesEntity Responsible for Joint Use	Name of the ServicesName	Gundam Fan Club Bandai Namco Filmworks Inc.	Toei Special Effects Fan Club Toei Company, Ltd.
  	Name of the ServicesAddress and Representative	Gundam Fan Club https://www.bnfw.co.jp/corporate/profile/	Toei Special Effects Fan Club https://www.toei.co.jp/company/info/outline/

XI. For Residents in the European Economic Area (EEA) Countries and the United Kingdom (UK)

We process your personal data as described in paragraph II. In connection with such processing, we provide additional information in this paragraph in accordance with the General Data Protection Regulation (GDPR). If there is any conflict between this paragraph and paragraphs II. to IX., this paragraph prevails for residents in the EEA and the UK.

• 1. Controller

  We are the data controller for the personal data described in this Privacy Policy.

• 2. Lawful Bases for Processing Personal Information

  We process your personal data for the purposes described in paragraph II.4. on the following lawful bases.

  Purposes	Lawful Bases
  Purposes：a. To have business communications with you such as business discussions and provision of information of our video works	Lawful Bases：・Legitimate interest of you and us: to proceed with business discussions smoothly; provide information of our video works that match your interests
  Purposes：b. To license our video works	Lawful Bases：・Legitimate interest of you and us: to provide you with our video works properly
  Purposes：c. To plan, research, develop and improve our video works	Lawful Bases：・Legitimate interest of us: to plan, research, develop and improve our video works
  Purposes：d. To protect and maintain functions of our websites and other information systems	Lawful Bases：・Legitimate interest of us: to protect and maintain functions of our websites and other information systems
  Purposes：e. To establish, exercise or defend our legal rights	Lawful Bases：・Legitimate interest of us: To establish, exercise or defend our legal rights
  Purposes：f. To discharge our legal obligations	Lawful Bases：・Compliance with legal obligations

• 3. Cross-Border Transfer of Personal Information

  Our disclosure of your personal data to third parties described in paragraph II.7 of this Privacy Policy may constitute cross-border transfer of personal data to a country or region other than the EEA member countries, the UK or Japan. In such cases, we rely on the following appropriate safeguards;

  • ・adequate decisions made by the European Commission or the UK government;

  • ・Standard Contractual Clauses (SCCs) adopted by the European Commission; or

  • ・International Data Transfer Agreement (IDTA) or the International Data Transfer Addendum to the European Commission's SCCs approved by the UK Parliament.

• 4. Your Rights

  You have the following legal rights set out in the GDPR with the processing of your personal information by us.

  • ・Revocation of consent - you can revoke at any time previously given consent to our processing of your personal information.

  • ・Right to access - You have the rights to make an inquiry, to review and to request us for copies of your personal data we hold.

  • ・Right to rectification - You have the right to request us to correct any of your personal information we hold which you believe is inaccurate. You also have the right to request us to complete your personal information we hold which you believe is incomplete.

  • ・Right to erasure - You have the right to request that we erase your personal information, under certain conditions.

  • ・Right to restrict processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • ・Right to object to processing - You have the right to object to our processing of your personal information, under certain conditions.

  If you would like to exercise any of these rights, or if you have any inquiries about your rights, please contact us by using the following methods.
  [Privacy Policy Inquiry Desk]
  [PrivacyPolicy@bnfw.co.jp]

• 5. Lodging Complaint with Data Protection Authority

  You can lodge complaints about our way of processing your personal information with a data protection supervisory authority that has a jurisdiction over the region where you reside. Contact information of data protection supervisory authorities is available at the following URL.

  • ・For EEA residents：https://edpb.europa.eu/about-edpb/about-edpb/members_en

  • ・For UK residents：https://ico.org.uk/

XII. For Residents in California

We process your personal information as described in paragraph II. In connection with such processing, we provide additional information in this paragraph in accordance with the California Consumer Privacy Act, as amended (CCPA) and other applicable laws. If there is any conflict between this paragraph and paragraphs II. to IX., this paragraph prevails for residents in California.

• 1. Notice at Collection

  A. Categories of Personal Information We Collect

  We collect the following categories of your personal information. The categories of the personal information we have collected in the preceding 12 months and its sources are the same as below.

  Categories of Personal Information as Stipulated in CCPA 1798.140.(v)(1)	Sources
  Categories of Personal Information as Stipulated in CCPA 1798.140.(v)(1)： a. Identifiers such as a real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name or other similar identifiers	Sources： ・You ・Our Group companies or distributors to whom you provided your information
  Categories of Personal Information as Stipulated in CCPA 1798.140.(v)(1)： b. Commercial information, including records of video works you are granted a license, or considered, or other licensing histories or tendencies	Sources： ・You ・Our Group companies or distributors to whom you provided your information
  Categories of Personal Information as Stipulated in CCPA 1798.140.(v)(1)： c. Internet or other electronic network activity information, including browsing history, search history, and information regarding your interaction with our websites	Sources： ・You
  Categories of Personal Information as Stipulated in CCPA 1798.140.(v)(1)： d. Audio, electronic, visual or similar information such as recording of your inquiry	Sources： ・You ・Our Group companies or distributors to whom you provided your information

• B. Purposes of Processing Personal Information

  We use the categories of personal information described in section A for the purposes listed in paragraph II.4.

• C. Your Right to Opt-out of Sale or Sharing of Personal Information

  When a business “sells” or “shares,” as defined in the CCPA, personal information of a consumer to or with a third party, the consumer has a right to opt-out of the sale or sharing. We do not sell or share personal information covered by this Privacy Policy.

• D. Collect and Use of Sensitive Personal Information

  We do not collect your personal information which is defined as sensitive personal information in the CCPA.

• E. How Long We Retain Personal Information

  We retain your personal information for as long as it is necessary for the purposes described in paragraph II.4. or consistent with applicable laws. We will delete or anonymize your personal information when we no longer need it in accordance with applicable laws and our established procedures.

• 2. Disclosure of Personal Information to Third Parties

  As described in paragraph II.7, we may disclose certain categories of your personal information to third parties to the extent necessary to achieve the purposes described in paragraph II.4. We have not sold or shared, as defined in the CCPA, personal information covered by this Privacy Policy in the preceding 12 months.

• 3. Your Rights

  You have the following legal rights set out in the CCPA with the processing of your personal information by us.

  • ・Right to know what personal information about you we collect, use, disclose, sell or share;

  • ・Right to request us to delete your personal information collected by us, with certain exceptions;

  • ・Right to request us to correct inaccurate personal information we hold about you;

  • ・Right to opt-out of the sale or sharing of your personal information by us;

  • ・Right to limit use and disclosure of sensitive personal information to the extent necessary to achieve certain purposes such as to provide our video works to you; and

  • ・Right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the CCPA.

  If you would like to exercise any of these rights, or if you have any inquiries about your rights, please contact us by using the following methods.
  
  [Privacy Policy Inquiry Desk]
  [PrivacyPolicy@bnfw.co.jp]

• 4. AUTHORIZED AGENT

  When you use an authorized agent to submit a request to know, a request to delete, or a request to correct inaccurate personal information, we may require that you:

  • - Provide the authorized agent with written permission to do so and verify your own identity directly with us.

  • - Directly confirm with us that you provided the authorized agent with permission to submit the request.

  We may deny a request from an agent that does not submit a proof that he/she has been authorized by you to act on your own behalf.